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Lead Dental Office Administrator - W Dental

Located in the heart of Vancouver, W Dental is known for providing exceptional patient care and fostering a positive, team-oriented environment. With a focus on innovative treatments and personalized service, we strive to create a welcoming experience for both patients and staff. Our team is a close-knit group of professionals who are passionate about maintaining the highest standards of dental care, and we're excited to welcome an experienced Dental Administrator to help lead and support our growing practice.

If you're a dynamic leader with a passion for patient care and team management, we’d love to have you on board!


Schedule:

Monday to Friday, 8:00 am to 4:00 pm
 

Why Join Our Team? 

  • Total Rewards Package: Exclusive discounts to gym memberships, flights, hotels, retail stores, products and more! Take advantage of reduced home and auto insurance rates, pet insurance, discounted prescription services, and free health services through Dialogue! 

  • Competitive Compensation: Including annual reviews. 

  • Career Development: Access to industry leading education through DC Institute's online learning platform and discounts on RDHU membership 

  • Networking Opportunities: Attend social and CE events with dental professionals. 

  • Work-Life Balance: Flexible schedules and modern technology for optimal patient care. 

  • Dedicated Hygiene Support Team: Receive coaching and mentorship to enhance your professional journey. 

  • Additional Practice Exclusive Perks! 

The wage range is from $28 to $32 per hour depending on experience. Hourly wage is determined based on the candidate's work experience and will be discussed during the interview process.


Responsibilities:

  • Greet and assist patients, ensuring a positive experience

  • Optimize scheduling, minimizing gaps between visits

  • Manage recall system and maintain accurate patient database

  • Handle patient calls, appointments, and inquiries

  • Process patient correspondence and referral letters

  • Lead and support front desk staff, ensuring efficient daily operations.


About You:

  • Minimum 2 - 5 year of dental administration experience

  • Minimum 1 year experience in a team lead or similar position

  • Clinical background and experience with dental software programs considered an asset


Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

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