Career Opportunity
Support Centre Opportunities
Senior Manager, Marketing & Web Analytics
Who you are
You are a driven and intellectually curious marketing and web analytics leader, with a strong desire to learn and drive growth by empowering our business with data and insights. You have a passion for solving challenging and critical problems. You are not afraid to get hands on and dive into the weeds, but can also leverage a solid understanding of business objectives to distill actionable insights. As an individual who demonstrates initiative, autonomy, and resiliency, you are eager to contribute to the success of one of the largest and fastest-growing businesses in the consumer health space that is also recognized as one of Canada’s Best Managed Companies.
The Senior Manager, Marketing and Web Analytics will play a critical role in impacting our business by fueling data-driven insights that will empower our team to make informed decisions and strategies for the digital presence and ad buying strategies of our 500+ businesses. This is a hybrid role located at dentalcorp’s Toronto Support Centre and reporting to the Senior Director of Strategy & Analytics. You will manage the analytics planning and reporting for new and existing sites and campaigns to drive the Marketing Team’s agenda of patient and revenue growth. This role will own the onboarding, tagging, and performance tracking of our vast portfolio of digital assets and campaigns, and will work closely with key stakeholders from other areas of the Marketing Team, Operations, HR, and Business Development.
The ideal candidate will have the interest, initiative, and ability to take on advanced measurement implementations and analytics responsibilities across a large portfolio of web properties and platforms to ensure data is accurately captured and analytics are disseminated across critical reports and dashboards.
In this role, you will
Lead the establishment and implementation of marketing analytics standards and measurement systems across all digital properties to ensure Marketing functions are enabled with timely, accurate data and insights
Identify and implement tagging requirements across web properties, and manage data connections in partnership with IT to maintain our marketing data warehouse
Design, build, maintain and validate digital analytics dashboards using data visualization tools to analyze site performance, consumer trends, and optimization opportunities
Provide technical expertise to team members and our partners surrounding analytics tagging, data validation and data integration to measure performance of campaigns, projects, and partnerships
Support the experimentation and insights gather of AB tests on digital assets
Support the digital onboarding of newly acquired / newly established dental practices to our network, in partnership with Operations and Business Development
Develop actionable insights and recommendations backed by data and analytics that influence our digital marketing strategy
What we're looking for
6+ years of digital analytics implementation or relevant experience
Degree in Marketing, Economics, Statistics, Computer Science, Software Engineering or similar
Extensive knowledge and experience working with digital tagging and auditing, tracking, and collection tools such as Google Ads, Google Tag Manager, Google Analytics, etc.
Experience with website AB testing and AB testing tools (e.g., VWO)
Experience implementing and maintaining web analytics systems and data
Fluency with visualization tools (e.g., Tableau) – ability to create interactive, user-friendly and compelling dashboards and reports
Experience in data querying languages (e.g., SQL)
Expert knowledge of Excel, including tables, charts, and advanced formulas for data manipulation
Knowledge of various media channels and how they work
Basic understanding of HTML/CSS and JavaScript
Knowledge of emerging digital marketing trends and relevant implications (e.g., GA4)
Experience working with complex databases and datasets
Experience translating data and insights into executive presentations and reports
Motivated and analytical, with strong achievement orientation and attention to detail
Excellent communication and interpersonal skills and can work with individuals and teams at all levels of the organization
Proven team player with the ability to prioritize, meet deadlines and work in an ever-changing environment
Having the courage to find new ways of solving problems, and the openness to receiving and acting on feedback
About dentalcorp
dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.
Candidates must be legally eligible to work in Canada. At dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.
We want you to thrive
At Dentalcorp, we want you to be successful from day one. We are focused on attracting, retaining and developing the very best talent from across many industries to ensure our people bring diverse experience, skills and thinking to continue to drive business performance.
About the Support Centre Team
We are bold, passionate, authentic and bring heart to our work. We work as one team and support each other to be successful. We lean in to make great things happen, celebrate our success and reward people for their contributions.Benefits
- Join a collaborative team and values-based culture
- Competitive compensation and benefits in an essential, high growth business
- Professional development and career growth opportunities
- Be part of a community that is passionate about giving back and encourages team members to participate in initiatives such as food drives, volunteering, and supporting our practices in our Give Back, Smile Back program
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